Terms and Conditions

These terms and conditions govern the use of FAYPARTS marketplace and its related websites and services. By accessing or using the services provided by the FAYPARTS website (“Site”), you agree to be bound by these terms and conditions. Your acceptance of these terms and conditions occurs upon your use of the Site or any other form of communication with FAYPARTS. Please note that the Privacy Policy is an integral part of these terms and conditions and must be reviewed and agreed to.

By using the site and its services, you acknowledge that your use is solely your responsibility. FAYPARTS is not liable for any representations or warranties of any kind, whether express or implied.

Definitions

The following definitions apply to the terms and conditions outlined herein. These terms and conditions, along with the Privacy Policy, constitute the entire agreement between FAYPARTS and the “User,” whether an individual or organization accessing our Website.

• “We,” “our,” “Company,” “FAYPARTS,” and “Site” refer to FAYPARTS, its employees, and authorized agents.
• “User,” “Users,” “you,” “your” refer to the users of the Service.
• “Supplier”: Any independent store offering products displayed on the Website.
• “Supplier Products”: Products listed by Suppliers available for purchase through the Site.
• “Services”: FAYPARTS Services as described in these Terms and Conditions.
• “Website”: The FAYPARTS platform used for its services.
• “Suppliers Offers”: Offers and/or discounts provided by suppliers.
• “Force Majeure”: Uncontrollable events beyond any party’s control.
• “Third Party Service Providers”: Independent contractors providing services within the scope stated here.
• “Applicable laws”: Laws of Egypt.

Eligibility

Users must be at least 18 years old or the age of legal majority in their jurisdiction to use the site. If registering as a business entity, users must have the authority to bind that entity to these terms and conditions and comply with all applicable laws.

Accounts and Registration

Account registration requires submission of personal information to FAYPARTS. Users must maintain accurate information and are responsible for all account activity. Accounts are non-transferable.

FAYPARTS may request additional information for verification purposes and reserves the right to suspend or limit account access if information provided is untrue, inaccurate, or incomplete.

By completing registration, users acknowledge agreement to these terms and conditions and the Privacy Policy.

Services

FAYPARTS is an electronic marketplace facilitating the industrial sector, such as selling electrical and mechanical spare parts for production lines. Products and services displayed are owned by independent suppliers who have agreed to list them on the website.

Electronic Communication

Users agree to receive communications from FAYPARTS electronically, including email and text messages, and acknowledge that opting out may affect service usage. All communications provided electronically are considered valid.

Copyright and Trademark

All content on the Website is the property of FAYPARTS or its licensors and is protected by copyright and trademark laws. Use of FAYPARTS’s trademarks without permission is prohibited.

Use Of The Website

Users are granted a limited license to access and use the Services and content provided by FAYPARTS. Unauthorized use of trademarks or exploitation of the Services is prohibited.

Users agree not to post prohibited content on the site, including solicitation, profanity, offensive material, or political content.

Product Listings and Availability

FAYPARTS strives to ensure authenticity and quality of products offered. Information on the Website is for general purposes, and while efforts are made to keep it accurate, no guarantees are provided.

FAYPARTS is not responsible if Supplier Products listed on the Website are unavailable. Users will be notified of unavailability and offered alternatives or refunds.

Product Warranties

Products not bearing the FAYPARTS brand are supported by their manufacturers or local agents and by Suppliers, with warranty terms provided by each. FAYPARTS guarantees products sold on the website for the same period as Suppliers.

Payments

Various payment methods are offered, including online payment and direct bank transfer. Payment on delivery may be limited to certain amounts. Users must ensure sufficient funds and comply with credit card limits. FAYPARTS is not responsible for errors arising from online payment, which is facilitated by Third-Party Providers.

Users may be required to provide additional information or documentation for verification. FAYPARTS reserves the right to cancel transactions or limit access if necessary.

Delivery

Orders are delivered within the indicated timeframe, with delivery arrangements confirmed via telephone. Delayed deliveries will be communicated to Users. Damaged products during delivery will be replaced or refunded, as appropriate.

Third-Party Services

Services may involve Third-Party Service Providers, and Users acknowledge that different terms and privacy policies may apply. FAYPARTS is not liable for Third-Party Service Providers’ actions.

Returns, Exchanges, and Refunds

Returns and exchanges are subject to Egyptian Consumer Protection Law and Suppliers’ terms. Free returns are offered within a specified period, with conditions outlined by FAYPARTS.

Privacy and Confidentiality

Users agree to keep information received from FAYPARTS confidential. Disclosure of sensitive information affecting FAYPARTS’ business is prohibited.

Disclaimer

Services are provided “as is,” and FAYPARTS disclaims all warranties. Information on the Website is for general purposes, and FAYPARTS is not liable for any reliance on it.

Limitations of Liability

FAYPARTS is not liable for indirect or consequential damages arising from service use. Users assume risks associated with Suppliers and Third-Party Service Providers.

Indemnification

Users agree to indemnify and hold FAYPARTS harmless from any losses or damages resulting from breaches of the Terms and Conditions or use of the Services by the user or third parties.

Force Majeure

FAYPARTS is not liable for service delays or failures caused by events beyond its control, such as Force Majeure.

Governing Laws

Rights and obligations under the Terms and Conditions are governed by Egyptian law. Users submit to the exclusive jurisdiction of Egyptian courts for any disputes.

Unenforceable Provisions

If any part of the Terms and Conditions is found invalid or unenforceable, the remaining provisions remain in effect.

Entire Agreement

The Terms and Conditions, along with FAYPARTS’ Privacy Policy, constitute the entire agreement between users and FAYPARTS, superseding any prior agreements.