If you require further assistance or have any questions, feel free to reach out to our team of specialists.

For sales-related inquiries, please contact our Sales Department at: csales@fayparts.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

You will receive the exact product as described by its model, code, brand, and other specifications mentioned on the product page. Please note that the product image may not always be entirely accurate.

Where can I view my sales receipt?

You can review your sales order and receipt on the "My Account" page.

How can I return an item?

Please refer to the "Returns and Exchange" page for further assistance.

Will you restock items indicated as “out of stock?”

We strive to maintain sufficient stock of all displayed items; however, restock times may vary from product to product. For information regarding out-of-stock products or new arrivals, please don't hesitate to contact us. We're here to assist you.

Where can I ship my order?

We are committed to shipping our products to any country; however, there may be instances where we are unable to ship to specific countries due to various reasons. If you need to confirm the availability of shipping to your country, please feel free to contact us. We're here to assist you with any inquiries you may have regarding shipping.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS